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Work · One interview process, plus 90 days to confirm

How to identify a good manager

Good managers are identifiable through specific behaviors you can ask about and observe: how they talk about their team, how they handle mistakes, and whether their reports actually get promoted.

Who you work for shapes your career more than what company you work for — and it's screenable before you accept the job.

What nobody tells you

  • A manager who talks entirely about themselves in the interview, with no unprompted mentions of their team's wins, is a strong negative signal.
  • The best diagnostic question isn't about their style — it's asking what happened to the last three people who reported to them.
  • Good managers create clarity even in bad news. Bad managers create anxiety even in good news.

The basics

  • Manager quality shows up in three areas: how they give feedback, how they advocate for their team's growth and pay, and how they handle their own mistakes.
  • You can screen for this in interviews by asking specific, factual questions rather than 'what's your management style.'
  • Team tenure and promotion rates are hard data — ask directly, or check what you can find out from current/former reports.

The framework

Ask What Happened, Not How They'd Describe Themselves

Self-description is unreliable — everyone thinks they're a good manager. Ask for specific past events instead.

  1. 01

    What happened to the last person on your team who wanted a promotion?

  2. 02

    Tell me about a time you disagreed with your own boss on behalf of your team.

  3. 03

    What's an example of a mistake someone on your team made, and how did you handle it?

The playbook

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The conversation — what to actually say

In a hiring interview

“Can you tell me about the last person who left your team — why did they leave, and where did they go?”

Assessing fit early on the job

“What does a good first 90 days look like from your side, and how will we check in on it?”

Testing for upward advocacy

“Tell me about a time you disagreed with a decision from above and pushed back on behalf of your team.”

The mistakes — what people get wrong

  • Judging a manager only by charisma in the interview — charm and management skill are not the same thing.
  • Ignoring red flags because the role or company brand is exciting.
  • Not asking anyone who's actually worked under them before accepting.
  • Assuming a manager who was a great individual contributor will automatically be a great manager.

Ask yourself

  • Can this manager name specific things their team is good at, unprompted?
  • Did they answer the promotion/mistake questions with real stories, or generic platitudes?
  • Do current or former reports speak about them with respect, indifference, or dread?

Go deeper

  • Book

    The Making of a Manager — Julie Zhuo

    What good management actually looks like day to day.

  • Practice

    Backchannel references

    Ask your network for anyone who's worked with this manager before signing.

  • Tool

    A short list of diagnostic questions

    Prepare them before the interview so you don't forget under pressure.

General educational information, not legal, tax, medical, or financial advice. Rules vary by country and change over time — verify with a qualified professional before acting.